Get in Touch With Us
Got a question about something you have read on southernpolicycentre.co.uk, spotted an error, or want to suggest a casino for us to look at? This page explains the best way to reach us and what happens once your message lands in our inbox.
How to Get in Touch
Email is the most reliable route to our team. We read every message that comes in and aim to reply within two working days. Send your enquiry to [email protected] and include a short summary of what it is about so we can direct it to the right person straight away.
We are an independent review site covering casinos not on Gamstop, gambling sites not on Gamstop and related betting sites not on Gamstop. We are not a support desk for any individual operator, so if your query is about a deposit, withdrawal or account issue at a specific casino, the fastest route is usually that brand's own support channel. For everything else — our reviews, our ranking process, or the site itself — we are happy to help.
What You Can Contact Us About
- Questions about our reviews — If anything in our coverage of casinos not on Gamstop, welcome offers, or payment methods needs clarifying, ask us directly.
- Corrections — Terms at non Gamstop casinos change quickly, particularly bonus wagering requirements and spin counts. If you spot something on our list of the best non Gamstop casinos that looks out of date, we want to know.
- Suggestions for new sites — New non Gamstop casinos appear regularly. If there is one you think we should assess, let us know and we will take a look.
- Feedback on how we rate and rank — We are open about our editorial process and welcome challenge on it. If you disagree with a rating or want more detail on how we reached it, ask.
- General questions about how these sites work — This includes how Gamstop and self-exclusion function, how UK licensing differs from the Curaçao-style licensing common among these operators, or how payment methods such as Paysafe work at non Gamstop casinos.
A Note on Self-Exclusion and Responsible Play
Gamstop is the UK's national self-exclusion scheme for gambling sites licensed by the UK Gambling Commission. Casinos not on Gamstop sit outside that scheme, typically operating under licences issued elsewhere, such as Curaçao. That is a genuine choice some readers make deliberately — whether because they want more flexible bonus terms, a wider spread of slot providers, or simply prefer an operator outside the UK framework — and we do not tell readers what to decide.
That said, if you are contacting us because gambling has started to feel like a problem for you or someone close to you, please say so in your message. We will point you towards independent support resources rather than towards any casino. Nothing on this site should be read as encouragement to gamble beyond what you can comfortably afford, and all the offers we cover are for players aged 18 and over.
What Happens After You Write to Us
Every message is read by a real person on our editorial team, not an automated system. We check the details, and if your enquiry relates to one of the specific brands we cover — such as Betmica, Kikibet, Betninja or any other operator on our list — we will verify the current facts before replying rather than working from memory.
Our target turnaround is two working days. During particularly busy periods, such as when several new operators launch at once, it may take slightly longer, but every enquiry does get a reply.
Before You Write In
A few things that help us answer faster:
- Tell us which page or casino your question relates to, if applicable.
- Mention whether your question is about bonus terms, payment methods, licensing, or something else — this helps us route it correctly.
- If you are flagging outdated information, a link or screenshot of what you saw helps us check it quickly.
We take the accuracy of our coverage seriously, including editorial ratings, bonus terms and payment details for the casinos not on Gamstop that we list. Reader feedback is one of the main ways we catch things that need updating, so do not hesitate to write in.